Policies

Welcome! We make efforts to build and maintain lasting relationships with our wonderful retailers. This site is strictly for brick and mortar/online retailers. If you wish to place a personal order, please visit gracefullymadeart.com to do so.

ORDERING BASICS

This wholesale site is intended exclusively for businesses looking to resell our products. Purchases made through this site are for resale purposes only and are not intended for personal use.

 Order minimum- $150

Our wholesale site is the easiest way to place your order. See our newest products and best-sellers, and benefit from site only specials. 

PAYMENT

Your card will be charged when order has shipped.

We happily accept Visa, MasterCard, American Express, and Discover.

CURRENCY AND SALES TAX

All prices are in US dollars. Retailers may be asked to provide state sales tax number or current sales tax license.

SHIPPING

We place an emphasis on preparing your orders with great care, and typically ship within 1-5 business days. Orders are assembled in our warehouse in Birmingham, Alabama and ship UPS. Expedited shipping is available by request and additional cost. Retailers will receive a tracking number via email when your order ships.

BACK ORDERS

Occasionally we will oversell our stocked products. In this case, we will notify you as soon as possible. Unless directed otherwise, we will ship your immediately available products and will ship the back ordered products free-of-charge as soon as we are restocked.

RETURNS

We do not accept returns on wholesale orders unless damaged in transit or are defective. Please notify us of damaged items within 5 days of receipt. Photo evidence must be submitted. We will forward you a prepaid shipping label to return the merchandise and we will ship you replacement merchandise at no extra charge. Notice of loss or damage will be filed with the carrier by Gracefully Made Art. Please photograph the damage and retain any packaging materials for carrier inspection- this is required for us to file a claim with the carrier. 

BRANDING

All products must retain our original branding and artwork. Removal, alteration, or modification of any branding is strictly prohibited

THIRD PARTY SITES

Our products are not to be resold on products such as Etsy, TikTok Shop, Amazon, etc. 

CANCELLATIONS 

Orders cancelled prior to processing will incur no fees. Once your order has begun to process or has shipped, we cannot cancel your order.